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Comprehensive Appliance Care
We specialize in efficient repairs for washers, dryers, refrigerators, and stoves to keep your home running smoothly.
Appliance Repair
+40
Years of Experience
+2500
Appliances Repaired
100-Day
Warranty on All Repairs
+99%
Client Satisfaction Rate
Happy Clients
At first, I called a different company to repair my gas dryer. They charged me $85 for an estimate and then told me that the board, the thermostat, and probably a fuse needed replacing, which would cost another $350-450 beyond the initial $85.
Thank goodness I called Primo for a second opinion. He listened to my issue, had me unplug my dryer for five hours, and then I called him back. At that point, the board was working again, but the dryer was still not heating. He then came out within a couple of days, diagnosed that I needed a sensor replaced, and charged me a fraction of what the first company would have. And everything is working just fine now.
I am SO happy I found Primo and will certainly call again if I ever need appliance repair!! Super trustworthy, friendly, and fast service.
At first, I called a different company to repair my gas dryer. They charged me $85 for an estimate and then told me that the board, the thermostat, and probably a fuse needed replacing, which would cost another $350-450 beyond the initial $85.
Thank goodness I called Primo for a second opinion. He listened to my issue, had me unplug my dryer for five hours, and then I called him back. At that point, the board was working again, but the dryer was still not heating. He then came out within a couple of days, diagnosed that I needed a sensor replaced, and charged me a fraction of what the first company would have. And everything is working just fine now.
I am SO happy I found Primo and will certainly call again if I ever need appliance repair!! Super trustworthy, friendly, and fast service.
Our fridge was not cooling, but our freezer was filled with ice.
We called Primo and saw Eric. He was easy to work with. He came once to see what was wrong, then ordered the parts, and came back a few days later. He was super on time for both visits.
It cost us $84 for labor and $150 for parts. He replaced the “jazz board," which is a hilarious name for a part. He guaranteed his work for 100 days. Our fridge is working (four weeks after repair).
Our fridge was not cooling, but our freezer was filled with ice.
We called Primo and saw Eric. He was easy to work with. He came once to see what was wrong, then ordered the parts, and came back a few days later. He was super on time for both visits.
It cost us $84 for labor and $150 for parts. He replaced the “jazz board," which is a hilarious name for a part. He guaranteed his work for 100 days. Our fridge is working (four weeks after repair).
When my refrigerator stopped working properly on a hot summer day, I urgently needed it to be repaired. At first, I called Primo, but they didn’t have an immediate appointment available. I then called another company, Appliance Repair Inc. (ARI), and they had a quick appointment for me. The technician came from ARI and told me that the whole defrost unit needed to be replaced and the cost would be over $500. I have dealt with a number of refrigerators that had similar problems, and I didn’t think the problem I had should cost that much to repair, so I wanted to get a second opinion, so I called Primo again. When I explained the situation, he also found it hard to understand why it would be necessary to replace the whole defrost unit. He explained to me that there are three components in the defrost unit: temperature sensor, fan, and heating unit. Normally, either one of them needs to be replaced, but not all three at once. To make the story short, he came and replaced the sensor/controller, which cost me less than $250, and I couldn’t be more pleased with the results.
When my refrigerator stopped working properly on a hot summer day, I urgently needed it to be repaired. At first, I called Primo, but they didn’t have an immediate appointment available. I then called another company, Appliance Repair Inc. (ARI), and they had a quick appointment for me. The technician came from ARI and told me that the whole defrost unit needed to be replaced and the cost would be over $500. I have dealt with a number of refrigerators that had similar problems, and I didn’t think the problem I had should cost that much to repair, so I wanted to get a second opinion, so I called Primo again. When I explained the situation, he also found it hard to understand why it would be necessary to replace the whole defrost unit. He explained to me that there are three components in the defrost unit: temperature sensor, fan, and heating unit. Normally, either one of them needs to be replaced, but not all three at once. To make the story short, he came and replaced the sensor/controller, which cost me less than $250, and I couldn’t be more pleased with the results.
This guy is cheaper than others. His service times are more reasonable than theirs. You pay when he shows up. Not like some others in my area that you call a 1-800 # and pay $59.99 just to make sure your home when they come. Of course we all would be home. I needed my dryer fixed!
This guy is cheaper than others. His service times are more reasonable than theirs. You pay when he shows up. Not like some others in my area that you call a 1-800 # and pay $59.99 just to make sure your home when they come. Of course we all would be home. I needed my dryer fixed!
At first, I called a different company to repair my gas dryer. They charged me $85 for an estimate and then told me that the board, the thermostat, and probably a fuse needed replacing, which would cost another $350-450 beyond the initial $85.
Thank goodness I called Primo for a second opinion. He listened to my issue, had me unplug my dryer for five hours, and then I called him back. At that point, the board was working again, but the dryer was still not heating. He then came out within a couple of days, diagnosed that I needed a sensor replaced, and charged me a fraction of what the first company would have. And everything is working just fine now.
I am SO happy I found Primo and will certainly call again if I ever need appliance repair!! Super trustworthy, friendly, and fast service.
At first, I called a different company to repair my gas dryer. They charged me $85 for an estimate and then told me that the board, the thermostat, and probably a fuse needed replacing, which would cost another $350-450 beyond the initial $85.
Thank goodness I called Primo for a second opinion. He listened to my issue, had me unplug my dryer for five hours, and then I called him back. At that point, the board was working again, but the dryer was still not heating. He then came out within a couple of days, diagnosed that I needed a sensor replaced, and charged me a fraction of what the first company would have. And everything is working just fine now.
I am SO happy I found Primo and will certainly call again if I ever need appliance repair!! Super trustworthy, friendly, and fast service.
Our fridge was not cooling, but our freezer was filled with ice.
We called Primo and saw Eric. He was easy to work with. He came once to see what was wrong, then ordered the parts, and came back a few days later. He was super on time for both visits.
It cost us $84 for labor and $150 for parts. He replaced the “jazz board," which is a hilarious name for a part. He guaranteed his work for 100 days. Our fridge is working (four weeks after repair).
Our fridge was not cooling, but our freezer was filled with ice.
We called Primo and saw Eric. He was easy to work with. He came once to see what was wrong, then ordered the parts, and came back a few days later. He was super on time for both visits.
It cost us $84 for labor and $150 for parts. He replaced the “jazz board," which is a hilarious name for a part. He guaranteed his work for 100 days. Our fridge is working (four weeks after repair).
When my refrigerator stopped working properly on a hot summer day, I urgently needed it to be repaired. At first, I called Primo, but they didn’t have an immediate appointment available. I then called another company, Appliance Repair Inc. (ARI), and they had a quick appointment for me. The technician came from ARI and told me that the whole defrost unit needed to be replaced and the cost would be over $500. I have dealt with a number of refrigerators that had similar problems, and I didn’t think the problem I had should cost that much to repair, so I wanted to get a second opinion, so I called Primo again. When I explained the situation, he also found it hard to understand why it would be necessary to replace the whole defrost unit. He explained to me that there are three components in the defrost unit: temperature sensor, fan, and heating unit. Normally, either one of them needs to be replaced, but not all three at once. To make the story short, he came and replaced the sensor/controller, which cost me less than $250, and I couldn’t be more pleased with the results.
When my refrigerator stopped working properly on a hot summer day, I urgently needed it to be repaired. At first, I called Primo, but they didn’t have an immediate appointment available. I then called another company, Appliance Repair Inc. (ARI), and they had a quick appointment for me. The technician came from ARI and told me that the whole defrost unit needed to be replaced and the cost would be over $500. I have dealt with a number of refrigerators that had similar problems, and I didn’t think the problem I had should cost that much to repair, so I wanted to get a second opinion, so I called Primo again. When I explained the situation, he also found it hard to understand why it would be necessary to replace the whole defrost unit. He explained to me that there are three components in the defrost unit: temperature sensor, fan, and heating unit. Normally, either one of them needs to be replaced, but not all three at once. To make the story short, he came and replaced the sensor/controller, which cost me less than $250, and I couldn’t be more pleased with the results.
This guy is cheaper than others. His service times are more reasonable than theirs. You pay when he shows up. Not like some others in my area that you call a 1-800 # and pay $59.99 just to make sure your home when they come. Of course we all would be home. I needed my dryer fixed!
This guy is cheaper than others. His service times are more reasonable than theirs. You pay when he shows up. Not like some others in my area that you call a 1-800 # and pay $59.99 just to make sure your home when they come. Of course we all would be home. I needed my dryer fixed!
At first, I called a different company to repair my gas dryer. They charged me $85 for an estimate and then told me that the board, the thermostat, and probably a fuse needed replacing, which would cost another $350-450 beyond the initial $85.
Thank goodness I called Primo for a second opinion. He listened to my issue, had me unplug my dryer for five hours, and then I called him back. At that point, the board was working again, but the dryer was still not heating. He then came out within a couple of days, diagnosed that I needed a sensor replaced, and charged me a fraction of what the first company would have. And everything is working just fine now.
I am SO happy I found Primo and will certainly call again if I ever need appliance repair!! Super trustworthy, friendly, and fast service.
At first, I called a different company to repair my gas dryer. They charged me $85 for an estimate and then told me that the board, the thermostat, and probably a fuse needed replacing, which would cost another $350-450 beyond the initial $85.
Thank goodness I called Primo for a second opinion. He listened to my issue, had me unplug my dryer for five hours, and then I called him back. At that point, the board was working again, but the dryer was still not heating. He then came out within a couple of days, diagnosed that I needed a sensor replaced, and charged me a fraction of what the first company would have. And everything is working just fine now.
I am SO happy I found Primo and will certainly call again if I ever need appliance repair!! Super trustworthy, friendly, and fast service.
Our fridge was not cooling, but our freezer was filled with ice.
We called Primo and saw Eric. He was easy to work with. He came once to see what was wrong, then ordered the parts, and came back a few days later. He was super on time for both visits.
It cost us $84 for labor and $150 for parts. He replaced the “jazz board," which is a hilarious name for a part. He guaranteed his work for 100 days. Our fridge is working (four weeks after repair).
Our fridge was not cooling, but our freezer was filled with ice.
We called Primo and saw Eric. He was easy to work with. He came once to see what was wrong, then ordered the parts, and came back a few days later. He was super on time for both visits.
It cost us $84 for labor and $150 for parts. He replaced the “jazz board," which is a hilarious name for a part. He guaranteed his work for 100 days. Our fridge is working (four weeks after repair).
We believe that every repair tells a story of commitment, care, and craftsmanship. Our journey began over 40 years ago with a simple mission: to provide honest, high-quality appliance repairs that make a real difference in our customers' lives. Today, as a trusted family-owned business, we continue to uphold that mission, ensuring each job is handled with precision and integrity.
We’re proud to offer the expertise and personal touch that have made us a leader in appliance repair across the Twin Cities.